Performance Improvement (PI) is a method for analyzing performance problems and setting up systems to ensure good performance. PI is applied most effectively to groups of workers within the same organization or performing similar jobs, however PI principles are relevant to workers in any field.

Organizations seeking to solve a performance problem frequently implement a specific intervention, such as training, without fully understanding the nature of the problem or determining whether or not the chosen intervention is likely to succeed.

We at PME, SA will analyse your business and propose solutions to improve your profit. A client initiates the PI process by asking for assistance with problems or performance situations. In the initial stage, the PI facilitator, the client and the stakeholders meet to discuss and define the desired outcomes of the activity, then the following steps are implemented:

1st. - Obtain and Maintain Stakeholder Agreement
2nd. - Define Desired Performance
3rd. - Describe Actual Performance
4th. - Describe Performance Gaps
5th. - Find Root Causes
6th. - Select and Design Interventions
7th. - Implement Interventions
Final step - Monitor and Evaluate Performance